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Post Info TOPIC: mislabeled leapster game - has this happened to anyone else?


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Date: Dec 27, 2009
mislabeled leapster game - has this happened to anyone else?
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so my dad and his wife got emily 2 leapster games for xmas - the enchanted princess one and the finding nemo one.

she begs us to play the princess one, so we plug it in and wait for it to boot up - only to find out it's the SPONGEBOB game on the cartridge.  wtf!?!?!

this happen to anyone else?

i don't let my kids watch SB so i was definitely less than pleased since i will not be letting her play this game (i know, i know, i'm a prude).  leapster will be getting an earful from me in the morning.

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Guru

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Date: Dec 27, 2009
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Wow-I have not had that happen-that is so odd!!! And more than a little bit frustrating.

And tbh, I don't blame you. We don't allow SB here either, and I would not let my girls play that game. We only watch Disney/Pixar, Nick Jr and the Disney Channel cartoons here. Oh, and the barfy Barbie movies-blech. So, no prude calling from me!!!

Let us know what they say...

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Laura



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Date: Dec 27, 2009
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We don't watch spongebob here either, and I'd be ticked too!!

I hope they send you a free game after you cuss them out biggrin

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Guru

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Date: Dec 27, 2009
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wow, no I have never had that happen. That really does stink. I am a anti sponge bob person too. Allie actually does not like SB either.

I hope you get a free game out of it.

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Guru

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Date: Dec 27, 2009
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That stinks. I don't think you are a prude at all. Hananh watched Spongebob some before I really put an eye on it and realized how nasty they are in that show! She is not allowed to watch it anymore and I would not let her play the game either. I hope you get something good from your trouble.

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Guru

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Date: Dec 27, 2009
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Very wierd!! No SB allowed here either. They should send you the right game and another free one for your troubles!

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Guru

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Date: Dec 28, 2009
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That is odd! Let us know what they say.

I am the rebel though SpongeBob is allowed here.

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Guru

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Date: Dec 28, 2009
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Sara wrote:

That is odd! Let us know what they say.

I am the rebel though SpongeBob is allowed here.




:hi5  :D



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Guru

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Date: Dec 28, 2009
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i've been on hold waiting for a representative for for 1 hour and 28 minutes now.

i'm wondering if this was a big problem for xmas???

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apies wrote:

i've been on hold waiting for a representative for for 1 hour and 28 minutes now.

i'm wondering if this was a big problem for xmas???




omg.gif  That is CRAZY!!!!  Anna even got a leapster game for Christmas (Kai Lan), but it was the right thing.

Have you gotten through yet???



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Laura



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Date: Dec 28, 2009
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apies wrote:

i've been on hold waiting for a representative for for 1 hour and 28 minutes now.

i'm wondering if this was a big problem for xmas???




wtf?!? that is an insane wait!



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Date: Dec 28, 2009
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got disconnected after 2 hours.

called back and got right through.

i told the rep that it was purchased from amazon a few weeks ago. first, the rep was like, "this game is still under warranty. i'd recommend you take it back to the retailer. um, wtf. how can i do that? and why is it their problem.

so then i was less nice. she put me on hold and came back singing a whole different song, promising to be back with me via email within 24 hours. i got her customer service rep # and will call back tomorrow if i don't hear from her.

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Date: Dec 28, 2009
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apies wrote:

got disconnected after 2 hours.

called back and got right through.

i told the rep that it was purchased from amazon a few weeks ago. first, the rep was like, "this game is still under warranty. i'd recommend you take it back to the retailer. um, wtf. how can i do that? and why is it their problem.

so then i was less nice. she put me on hold and came back singing a whole different song, promising to be back with me via email within 24 hours. i got her customer service rep # and will call back tomorrow if i don't hear from her.




O.M.G.

Ridiculous.  Seriously.  I hope she follows through...or she will be sorry, that is for sure!!!  I am so sorry you had to waste so much of your day on that.



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Laura



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Date: Jan 1, 2010
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So any update on this April?

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Date: Jan 1, 2010
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Picture-Perfect wrote:

So any update on this April?




oops!  forgot to update!

they sent us a new game, no questions asked.  it should be here at the end of next week!

:)

(now i have a spongebob game labeled as a disney princess game.  anyone want it?)



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Guru

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Date: Jan 1, 2010
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I'm glad they took care of it!

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Guru

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Date: Jan 1, 2010
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glad they took care of things! we actually have a sponge bob game it was one of the kids favorites that and diego.

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Date: Jan 1, 2010
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We love SpongeBob!

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Date: Jan 1, 2010
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apies wrote:

 

Picture-Perfect wrote:

So any update on this April?




oops!  forgot to update!

they sent us a new game, no questions asked.  it should be here at the end of next week!

:)

(now i have a spongebob game labeled as a disney princess game.  anyone want it?)

 



let me know how much you want for it april.  i've been considering buying that game for mason.

 



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